Unlike Shopify and Shift4Shop, we never take a cut of your sales. Not 0.5%. Not 2%. Zero. Every cent you earn is yours
Store setup, product loading, integrations, updates. Our team does it all. You never touch the tech. Just sell
Ask your platform anything. Top sellers, regional performance, profit margins, slow stock answered instantly from your live data.
Multi-Payment Gateway Support
Accept all major gateways no JourneyCX commission per transaction, ever.
Unlimited Products
No tiers. No limits. List your full catalogue from day one
Full Accounting & Bookkeeping
Complete financial records, P&L, and reconciliation built in.
XERO & SAGE Integration
Two-way sync with your accounting software. No double-entry.
Multi-Warehouse Inventory
Track stock across all locations with real-time visibility and alerts.
purchace module
Create purchase orders, manage suppliers, and receive stock.
Marketing Automation & Campaigns
Email, SMS, and promotional campaigns built into your dashboard.
Social Media Analytics
YouTube, TikTok, Instagram, and Facebook analytics in one place.
Wholesale / Sales Agent Module
Manage trade accounts, agent pricing, and B2B orders separately.
Point of Sale (POS)
Sell in your physical store fully synced with your online platform.
WooCommerce Integration & Sync
Connect multiple WooCommerce stores inventory, orders, products.
Product Management & Channel Sync
Update once. Sync pricing, images, and descriptions everywhere.
Customer Loyalty Programs
Points, rewards, and loyalty tiers fully managed and synced.
trade discounts & pricing rules
Set discount tiers per customer group. Push to all channels
Report Builder
Build custom reports on any metric sales, stock, profitability.
AI Assistant & Prompt Engine
Ask any business question. Get instant answers from your own data.
Our team designs, develops, and configures your entire store. We load your products, set up payment gateways, connect your accounting, and configure all integrations. You get a go-live notification not a to-do list.
Pick the package that fits your business. Tell us about your products, your brand, and how you sell. That's all the input we need from you.
Once live, manage your business through a clean, intuitive dashboard. Need changes? Just ask us. We handle updates, integrations, and technical issues — you never worry about the technology again
Essential
For new store owners launching their first online store-
One User
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Advanced Inventory
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Purchasing
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Warehouse
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Marketing Automation
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AI SEO Optimisation
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Free Local Domain Registration
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Hosting and Managed Services
Grow
For established businesses ready to scale-
Everything in Basic
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3 User Accounts
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Accounting and Bookeeping
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Advanced Reporting
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Domain Registration
Advance
For high-volume retailers and multi-channel businesses-
Everything in Grow
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10 User Accounts
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XERO or SAGE Intentegration
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Customer Loyalty Programs
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Wholesale Agents
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AI Assistant
Essential
For new store owners launching their first online stor.-
First 6 Months R250
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Month 7 Onwards Stardard Subscription R499
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Price Locked Forever No Annual Increases
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Professional Store Build worth R25 000 For R1000
Grow
For established businesses ready to scale-
First 6 Months R500
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Month 7 Onwards Standard Subscription R999
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Price Locked Forever No annual Increases
-
Professional Store Build Worth R25 000 For R500
Advance
For high-volume retailers and multi-channel businesses-
First 6 Months R850
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Month 7 Onwards Standard Subscription R1699
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Price Locked Forever No Anual Increases
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Prefessional Store Build Worth R25 000 Waived
- FREE store build and setup worth R25,000+
- 50% OFF your subscription for the first 6 months
- FREE migration from Shopify, Shopstar, Portmoni or WooCommerce
- Priority support guaranteed response
- Lifetime price lock your founding price never increases, ever
The transition to Stratum was incredibly smooth. Their team guided us through every step, ensuring our data was migrated without a hitch. Their customer service is truly top-notch.
Working with JourneyCX has been a pleasure. Their team took the time to understand our unique needs and developed a tailored solution that exceeded our expectations.
I had a great experience using JourneyCX Haven. It is incredibly user-friendly and intuitive. The business broker support and portal stood out to me and has made my workflow so much easier. Highly recommended.
I’ve dealt with many vendors, but JourneyCX’s support team is by far the best. Lisa was professional and competent; they not only fixed our issue but suggested ways to prevent it from recurring.
We moved to Stratum because of their competitive pricing and faster transfers. The platform has made local and global payments incredibly easy and intuitive
MULTI-CHANNEL / WHOLESALE MERCHANT
“We sell wholesale and retail through the same platform now. The wholesale module is incredible separate agent pricing, separate order flows, all synced. I asked the AI assistant which of my agents had the highest margin sales last quarter and it answered in three seconds. This is not like any other platform I’ve used.”
Do I need any technical knowledge?
None at all. We handle everything store setup, product loading, integrations, and ongoing maintenance. Any changes needed? Just ask us.
How long does it take to launch my store?
Most merchants are live within 5–10 business days. Migrations may vary based on catalogue size we manage the entire process.
I'm on Shopify. Portmoni,Shopstar or WooCommerce. How difficult is migration?
We handle the entire migration for you at no extra cost during the Founding Merchant period. Products, customer data, and order history all transferred.
What payment gateways do you support?
All major payment gateways, and you can run multiple simultaneously. We charge zero commission on transactions regardless of which gateway you use.
Is my founding price really locked for life?
Yes. The price you sign up with is the price you pay forever. We will never increase it, regardless of future platform pricing changes.
What support do I get after launch?
Founding Merchants get priority support with guaranteed response times. Ongoing updates and changes are handled by us.
Can I connect multiple WooCommerce stores?
Yes. Connect one or more WooCommerce stores with two-way product sync, inventory updates, and centralised order management from one admin panel.
What does the AI assistant actually do?
It connects to your live business data and answers questions like: 'Who are my top customers?', 'What is my margin on Product X?', 'Which region is declining?' instantly.